India Built the World’s Back Office. A.I. Is Starting to Shrink It.

Artificial intelligence promises to automate the white-collar work that made India a tech powerhouse. The country is racing to adapt before it’s too late.

Feb 27, 2026 - 12:30
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India Built the World’s Back Office. A.I. Is Starting to Shrink It.
Artificial intelligence promises to automate the white-collar work that made India a tech powerhouse. The country is racing to adapt before it’s too late.

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