Hexaware Technologies Jumps 8% on New AI Ops Platform

Shares of Hexaware Technologies climbed on Wednesday, touching a day high of Rs 551 on the NSE after launching a new AI Ops platform.

The product is called Tensai for Reasoning Ops. In simple words, it uses AI agents that can read live signals from a company’s systems, understand what is going on, and suggest fixes, while a human still checks and approves the final action before anything is done.

This is the first fully available stage of a bigger platform Hexaware has been building, called Tensai Agentic ITOps.

The company describes it as a step-by-step journey, moving IT support away from just fixing problems quickly, toward preventing them from happening in the first place.

Hexaware shared some numbers on what clients could expect. Based on early customer results, the company said the platform could cut resolution time by 25% to 40%, reduce manual work by up to 45%, and lower running costs by around 10% to 18%.

It added that actual results will differ depending on each client’s setup. CEO R Srikrishna said the platform helps companies shift from reactive support to more autonomous, self-healing IT operations.

Siddharth Dhar, who heads AI at the firm, said the goal is to tackle the root causes behind IT issues rather than just responding faster once they occur. The platform is being rolled out for mid to large sized companies right away.

At 14:41 pm on Wednesday, the stock was trading at Rs 551.00 on the NSE, up 7.02% for the day.

Hexaware has climbed close to 7% over the past week and over 34% in the past month, though it remains down about 27% since the start of the year.

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