Ship AI with Laravel: Smart Ticket Triage with Structured Output

Your support agent can talk, but it responds in prose. You can't route a ticket or track sentiment from a paragraph. In this episode we build a TicketClassifier that returns structured JSON with category, priority, sentiment, and a summary. Clean data from messy customer messages. The post Ship AI with Laravel: Smart Ticket Triage with Structured Output appeared first on Laravel News. Join the Laravel Newsletter to get Laravel articles like this directly in your inbox.

Apr 1, 2026 - 22:30
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Ship AI with Laravel: Smart Ticket Triage with Structured Output

Your support agent can talk, but it responds in prose. You can't route a ticket or track sentiment from a paragraph. In this episode we build a TicketClassifier that returns structured JSON with category, priority, sentiment, and a summary. Clean data from messy customer messages.


The post Ship AI with Laravel: Smart Ticket Triage with Structured Output appeared first on Laravel News.

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